Cathy S
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What happened to Vacation Mode? The original wiz app made it so you could set your lights to vacation mode, so the lights would just randomly turn on and off. Now you no longer have this option. You have to set certain times which makes homes look more suspicious, if people were to watch your homes and the lights are coming on and off exactly the same time every day. Very disappointed.
Signify Netherlands B.V.
May 4, 2024
Hi Cathy. Thank you for sharing your feedback with us regarding the absence of Vacation Mode in the new version of our app. We understand your disappointment and apologize for any inconvenience this may have caused. Please reach out to our support team via the apps by going to (Settings > Help Center > Live Chat) for clarification on this matter.
Jamie Wright
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Very cool. You do not have to pay for the app! It's got all the bells and whistles and colors and schedules for all of my lighting needs. 4 paws up for the compatible products and the easy set up with the app. They compliment each other in every aspect. And they are quick to reply. Thank you for developing an app that lives up to every expectation, it makes the my home lighting "WOW" and I can easily change the colors to set the mood.
4 people found this review helpful
Signify Netherlands B.V.
April 26, 2024
Hi Jamie.
Thank you for your positive feedback. We appreciate that you find our apps easy to use.
Feel free to reach out to our support team via the apps for any assistance needed.
Rick Reichert
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New: why would anyone release an app, and recommend that you go back to the old version? Fix it. I was able to reinstall my light, but, now, the OTHER light won't connect. Which worked just fine. Garbage. Stopped working. I tried over and over and over to get it to work, nothing. I chatted on tech support through the app, they recommended that I reinstall the legacy version. BS.
4 people found this review helpful
Signify Netherlands B.V.
April 26, 2024
Hello Rick,
We apologize if our support team wasn't able to resolve your concern. We're committed to assisting you further and will explore alternative solutions beyond reinstalling WiZ Legacy.
If the issues persist, please don't hesitate to contact our support team again. We're here to help.